{"success":true,"data":[{"id":9,"title":"Privacy Policy","description":"HomeFaciliti Partner is operated by Super Home Technologies Pvt. Ltd. This Privacy Policy explains how we collect, use, store, and protect partner information when using our platform.\n\n1. Introduction\nAt HomeFaciliti Partner, we are committed to protecting the privacy and security of our partners. By registering and using our platform, you agree to the practices described in this Privacy Policy.\n\n2. Information We Collect\nTo provide our services, we may collect the following information:\n\nPersonal Information\n• Full Name\n• Mobile Number\n• Email Address\n• Residential Address\n• Profile Photograph\n\nVerification Information\n• Aadhaar Card Details\n• Police Verification Certificate\n• Identity Verification Documents\n• Service Category Information\n\nFinancial Information\n• Bank Account Details\n• UPI Information (if applicable)\n• Wallet Information\n\nTechnical Information\n• Device Information\n• Login Activity\n• App Usage Information\n\n3. Registration & Verification\nPartners are required to complete the registration process by submitting necessary documents and paying the applicable registration fee.\n\nThe platform may verify:\n• Identity Documents\n• Police Verification Records\n• Banking Information\n• Service Category Details\nDashboard access will only be granted after successful verification and approval.\n\n4. How We Use Your Information\nWe use collected information for:\n• Partner Registration and Verification\n• Account Management\n• Direct Booking Assignment\n• Wallet Management\n• Commission Calculation\n• Payout Processing\n• Customer Communication\n• Customer Support\n• Fraud Prevention\n• Platform Security\n• Service Quality Monitoring\n\n5. Information Sharing\nPartner information may be shared only when necessary for service fulfillment.\nThis may include:\n• Customer-facing profile details\n• Service-related communication\n• Legal and regulatory compliance requirements\n\nWe do not sell, rent, or trade personal information to third parties.\n\n6. Wallet & Financial Information\nFinancial information is collected solely for processing partner earnings, withdrawals, wallet transactions, and payout settlements.\nAll wallet transactions are recorded and maintained for operational and compliance purposes.\n\n7. Data Security\nWe implement reasonable technical and administrative measures to protect partner information against unauthorized access, misuse, alteration, or disclosure.\n\n8. Data Retention\nPartner information may be retained for legal, operational, compliance, and security purposes, even after account deactivation where required by applicable regulations.\n\n9. Account Deletion\nPartners may request account deletion by contacting our support team. Certain information may be retained where required by law, fraud prevention policies, or financial record-keeping obligations.\n\n10. Changes To This Privacy Policy\nSuper Home Technologies Pvt. Ltd. reserves the right to modify or update this Privacy Policy at any time. Updated versions will be published within the application.\n\n11. Contact Us\nSuper Home TechnologiesPvt. Ltd.\nFounded On: 21 February 2024\nHomeFaciliti Partner Support Team\n\nFor privacy-related concerns, partners may contact us through the official support channels available within the application."},{"id":8,"title":"Terms and Conditions","description":"Welcome to HomeFaciliti Partner, operated by Super Home Technologies Pvt. Ltd. By registering, accessing, or using the platform, you agree to comply with these Terms & Conditions.\n\n1. Acceptance of Terms\nBy creating an account and using the HomeFaciliti Partner App, you agree to be legally bound by these Terms & Conditions and all applicable policies of the platform.\n\n2. Partner Eligibility\nTo become a partner, you must:\n• Provide accurate personal information\n• Submit valid identity documents\n• Complete police verification requirements\n• Provide valid bank account details\n• Meet platform eligibility criteria\n\n3. Registration & Verification Fee\nA one-time registration and verification fee of ₹500 is required to activate a partner account.\nThis fee covers:\n• Profile Verification\n• Document Verification\n• Police Verification Review\n• Administrative Processing\n• Account Activation\nDashboard access will only be provided after successful payment and verification approval.\n\n4. Direct Booking System\nHomeFaciliti Partner operates through a direct booking model. Service requests may be assigned based on service category, availability, and operational requirements.\n\nPartners are expected to respond promptly and complete assigned services professionally.\n\n5. Professional Conduct\nPartners must:\n• Maintain professional behavior\n• Provide quality service\n• Respect customer privacy\n• Follow company policies\n• Avoid abusive, fraudulent, or misleading activities\n\n6. Earnings & Commission\nPartner earnings are subject to platform commission and applicable deductions.\nCommission rates may be revised by the company from time to time.\nPartners agree to the commission structure applicable at the time of service completion.\n\n7. Wallet System\nThe platform includes a wallet system for:\n• Earnings Management\n• Commission Tracking\n• Withdrawal Requests\n• Transaction History\n\nWallet balances are subject to verification and company policies.\n\n8. Payout Processing\nApproved withdrawal requests are generally processed within 24–48 working hours.\nProcessing times may vary due to banking systems, verification requirements, or public holidays.\n\n9. Service Cancellation\nRepeated cancellations, failure to attend bookings, or poor service performance may impact partner ratings and service allocation.\nThe company reserves the right to take corrective action when necessary.\n\n10. Account Suspension & Termination\nSuper Home Technologies Pvt. Ltd may suspend or permanently terminate accounts involved in:\n\n• Fraudulent Activities\n• Fake Bookings\n• False Documentation\n• Misconduct\n• Policy Violations\n• Repeated Customer Complaints\n\n11. Intellectual Property\nAll platform content, branding, logos, software, and related materials remain the property of Super Home Technology Pvt Ltd.\n\n12. Limitation of Liability\nHomeFaciliti Partner acts as a technologies platform connecting customers and service professionals.\nThe company shall not be liable for disputes, losses, damages, or claims arising from individual service interactions beyond applicable legal obligations.\n\n13. Changes to Terms\nSuper Home Technologies Pvt. Ltd reserves the right to modify these Terms & Conditions at any time.\nContinued use of the platform after updates constitutes acceptance of the revised Terms.\n\n14. Contact Information\nSuper Home Technologies Pvt. Ltd.\nFounded On: 21 February 2024\n\nHomeFaciliti Partner Support Team\nFor assistance, partners may contact the official support channels available within the application."},{"id":7,"title":"Refund and Cancellation Policy","description":"REFUND & CANCELLATION POLICY\nHomeFaciliti Partner, operated by Superhome Technologies Pvt Ltd, follows a transparent payout and cancellation process to ensure fairness for both partners and customers.\n\n1. Registration Fee Policy\nAll new partners are required to pay a one-time Registration & Verification Fee of ₹500 before accessing the platform dashboard.\nThis fee covers:\n• Profile Verification\n• Aadhaar Verification\n• Police Verification Review\n• Administrative Processing\n• Account Activation\n• Dashboard Access Approval\n\nThe ₹500 registration fee is non-refundable once the verification process has been initiated.\n\n2. Wallet System\nAll approved earnings are credited to the partner wallet.\nThe wallet allows partners to:\n• Track Earnings\n• View Transactions\n• Monitor Commission Deductions\n• Request Withdrawals\n• Check Payout Status\n\n3. Commission Policy\nHomeFaciliti Partner operates on a commission-based model.\nApplicable platform commissions and charges may be deducted before earnings are credited to the partner wallet.\nCommission rates may vary depending on service categories and company policies.\n\n4. Payout Processing Time\nApproved withdrawal requests are generally processed within 24 to 48 working hours.\nProcessing time may vary due to:\n• Banking Delays\n• Public Holidays\n• Technical Issues\n• Verification Requirements\n\n5. Service Cancellation Policy\nPartners are expected to complete accepted service requests professionally.\nRepeated cancellations may result in:\n• Reduced Booking Priority\n• Temporary Restrictions\n• Account Performance Impact\n• Account Suspension in severe cases\n\n6. Customer Cancellation\nCustomer cancellations will be handled according to company operational policies.\nPayout eligibility for cancelled bookings shall be determined by HomeFaciliti Partner management.\n\n7. Disputes & Complaints\nThe company reserves the right to temporarily hold earnings or payouts while investigating:\n• Customer Complaints\n• Service Disputes\n• Fraudulent Activities\n• Policy Violations\n• Service Quality Issues\n\n8. Fraud Prevention\nAny attempt to manipulate bookings, submit false information, create fake service completions, misuse the wallet system, or violate platform policies may result in:\n• Immediate Account Suspension\n• Permanent Account Termination\n• Withholding of Pending Earnings\n• Legal Action Where Applicable\n\n9. Policy Updates\nSuperhome Technologies Pvt Ltd reserves the right to modify this policy at any time without prior notice.\nContinued use of the platform constitutes acceptance of any updated policy.\n\n10. Contact Us\n Superhome Technologies Pvt Ltd\n HomeFaciliti Partner\nFounded On: 21 February 2024\n\nSupport Team: HomeFaciliti Partner Support Team\n\nCustomer Care: 9462661184 for support\nGmail support: homefaciliti@gmail.com\n\nFor payout-related assistance, partners may contact support through the official channels available within the application."},{"id":3,"title":"Updated Title","description":"Updated content..."},{"id":1,"title":"About Us","description":"Super Home Technologies Pvt.Ltd.\n\nBuilt for Service Professionals\nHomeFaciliti Partner, powered by Super Home Technologies Pvt Ltd, is a dedicated platform designed to help service professionals grow their business and manage service bookings efficiently.\n\n1.Founded On: 21 February 2024\n\nSince our establishment, we have been committed to connecting skilled professionals with genuine customer opportunities through a trusted and technology-driven platform.\n\nOur platform connects verified partners with genuine customer requests, helping them increase earnings, manage schedules, track wallet balances, and receive timely payouts.\nWe believe skilled professionals deserve better opportunities, transparent operations, and the right technology to build a successful service business.\n\n2.🎯Our Mission\nTo empower service professionals with technology-driven tools, direct booking opportunities, transparent payouts, and long-term business growth.\n\n3.✨Our Vision\nTo build India's most trusted network of verified service partners and create sustainable earning opportunities across every city.\n\n✓ Direct Service Bookings\n✓ Verified Customer Requests\n✓ Secure Wallet System\n✓ Fast Payout Processing\n✓ Transparent Commission Structure\n✓ Dedicated Partner Support\n✓ Professional Growth Opportunities\n✓ Trusted Partner Community\n\n4.Established: 21 February 2024\n\nGrow Your Business With Us\nJoin HomeFaciliti Partner and become part of a trusted network of skilled professionals delivering quality services across India."}]}